Returns & Exchanges

Returns
• Returns are accepted only for unopened, sealed products in their original condition.

Exchanges
• If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery.

Non-returnable Items
• Opened or used contact lenses.
• Opened or used lens care products.
• Products damaged due to misuse.

Refunds
• Approved refunds are processed using the original payment method where applicable.

Need Help?
• Contact our customer support through WhatsApp or email.